# What Are the Key IT Infrastructure Management Services?

Here are the key IT Infrastructure Management Services, explained clearly and grouped by major categories:

1. **Network Management**
    

Managing, monitoring, [**it infrastructure management services**](https://splitpoint.io/infrastructure-monitoring/) and optimizing all network components:

LAN/WAN management

Firewall and security appliance management

VPN setup and maintenance

Network performance monitoring

Bandwidth optimization

Troubleshooting connectivity issues

2. **Server & Systems Management**
    

Ensuring servers run securely and efficiently:

Server installation, configuration, and patching

OS management (Windows, Linux, etc.)

Virtualization management (VMware, Hyper-V)

Resource monitoring (CPU, RAM, storage)

Backup & disaster recovery

High availability and clustering

3. **Cloud Infrastructure Management**
    

Managing public, private, or hybrid cloud environments:

AWS, Azure, Google Cloud administration

Cloud resource optimization (cost & performance)

Deployment of cloud workloads

Storage, compute, [**Real time User Experience Management**](https://splitpoint.io/end-user-experience-management/) and security management

Cloud backup and DR setup

4. **Data Storage & Backup Management**
    

Ensuring data is secure, backed up, and recoverable:

Storage systems (SAN/NAS) management

Automated backup scheduling

Disaster recovery planning

Data lifecycle management

Off-site/cloud backup solutions

5. **Security Management**
    

Protecting IT assets from cyber threats:

Endpoint security

Firewall and IDS/IPS monitoring

Patch and vulnerability management

Compliance checks (ISO, GDPR, HIPAA, etc.)

Security audits & incident response

6. Help Desk & End-User Support
    

Supporting employees and resolving technical issues:

Tier 1–3 support

Workstation setup & maintenance

Application support

Remote/onsite troubleshooting

User account & access management

7. **Monitoring & Performance Management**
    

Proactive monitoring of all infrastructure components:

24/7 infrastructure monitoring

Application performance monitoring

Log management

Alerting and automated issue resolution

SLA-based reporting

8. **IT Asset & Configuration Management**
    

Managing hardware, software, licenses, [**Performance monitoring (APM) Service**](https://splitpoint.io/application-performance-monitoring/) and configurations:

IT asset inventory

License management

Warranty & lifecycle tracking

Configuration management database (CMDB)

9. **Virtualization & Container Management**
    

Managing virtual and containerized environments:

VM creation & optimization

Kubernetes / Docker management

Resource scaling

Hypervisor maintenance

10. **IT Consulting & Strategy**
    

Providing direction for technology growth:

Infrastructure planning

Cloud migration strategy

IT budgeting and cost optimization

Technology modernization